Shipping & Returns
Everything you need to know about getting your USB devices delivered and our hassle-free return policy.
Shipping
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-5 business days | $7.99 (Free over $50) |
| Express Shipping | 1-2 business days | $14.99 |
| Overnight | Next business day | $24.99 |
Same-Day Processing
Orders placed before 2pm CT ship the same business day.
International Shipping
We ship to 50+ countries. Rates calculated at checkout.
Order Tracking
Every order gets a tracking number via email once shipped.
Returns
30-Day Hassle-Free Returns
Not satisfied? Return any unused item in its original packaging within 30 days of delivery for a full refund. No questions asked.
How to Return
- Email returns@usbstix.com with your order number
- We'll send you a prepaid return shipping label within 24 hours
- Pack the item securely in its original packaging
- Drop it off at any USPS or UPS location
- Refund processed within 3-5 business days of receiving the return
Non-Returnable Items
- Opened software or security keys (for security reasons)
- Items with broken tamper-evident seals
- Custom or personalized orders
Warranty Coverage
All products come with a minimum 1-year manufacturer warranty. Defective items can be exchanged or refunded at any time within the warranty period.
Still have questions about shipping or returns?
Contact Support